What is a public adjuster?
A public adjuster is a licensed authority on adjustment of loss due to a covered peril that you can retain to assist you in the preparation, filing, adjustment and settlement of your insurance claims.
The public adjuster is employed exclusively by you, the policyholder, and serves only the policyholder’s interests. The public adjuster does not work for any insurance company.
What is a company adjuster?
A company or staff adjuster is an adjuster who is an employee of an insurance company. They represent the interests of the insurance company and are paid by the insurance company.
What is an independent adjuster?
An independent adjuster is an adjuster who is hired on a contract basis and paid by an insurance company to represent the interests of the insurance company.
What can the public adjuster do that neither the company nor independent adjuster can do for me?
The public adjuster will represent the interests of the policyholder exclusively; the company and independent adjusters cannot represent the policyholder’s interest and by law must represent the interest of the insurance company that employs them.
Why do I need help with making an insurance claim?
The typical insurance policy contains hundreds of provisions and stipulations and many forms and endorsements that are constantly changing. Most people do not know or understand the policy provisions and cannot afford to learn them while in the process of filing their claim. Additionally, most do not realize the burden of proof rests with them, the policyholder, and may not provide the information necessary for a full recovery.
Can my agent help me with my insurance claim?
No. Your agent is not licensed to assist policyholder’s with the preparation, filing, and adjustment of insurance claims. The agent represents the interests of the insurance company, not the insured.
Why can’t I deal with the insurance claim myself?
No claimant is required to hire assistance of any sort, however, it stands to reason that a trained, knowledgeable, professional is better able to navigate the claims process and negotiate a greater recovery than one could do for oneself.
The question for the do-it-yourselfer is: Is it worth it?
By undertaking the task of adjusting your own insurance claim the insured puts his/her own recovery at risk as the failure to fulfill the obligations under the contract of insurance can result in a lower claim payment or worse, an outright denial of the claim.
Why should I hire a public adjuster?
Because simply owning an insurance policy does not guarantee a full recovery from the insurance company.
Many do not realize that the policy is actually a contract between the policyholder and the insurance company and that if the policyholder does not perform its duties according to the terms of the contract then the insurance company does not have to provide the coverage. The public adjuster will assist the policyholder in complying with all terms of the policy thereby protecting the policyholder’s right of recovery.
The public adjuster will provide all the proof of loss necessary to assure a full and fair settlement.
What is the fee for InterClaim®’s services?
InterClaim®’s fee is a percentage of the insurance company’s settlement with you. By maximizing your settlement InterClaim®’s services can save you the cost of our fee at the very least.
How will I know when my claim settles?
InterClaim® will convey all offers tendered by the insurer to the client. InterClaim will provide our analysis and our recommendations of said offers. InterClaim® will not accept or reject any offer tendered by the insurer without the authorization and direction of the client. Therefore, the client maintains control over the settlement process.
Once I hire InterClaim® do I need to meet with the insurance company adjusters and their experts?
No. Once you hire InterClaim® to represent you, InterClaim® will make all meetings with the insurance company, their experts, and any other service providers that will be part of the claims process.
Will I be kept informed?
Absolutely! It is our standard procedure to communicate the content of all meetings with the insurance company, their experts and other service providers to our client. InterClaim® believes the insured that is kept well informed is able to make the best decisions on their claim matters.
What, if any, message do I send to the insurance company when I hire a public adjuster?
When the insurance company is notified that their policyholder engaged the assistance of a public adjuster, they know immediately that the policyholder takes their claim seriously.
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